Louisiana Private Investigator Licensing Practice Exam

What must an investigator do when a client makes a reasonable request for information?

1. Delay the response until the investigation is over

2. Promptly comply with the request

3. Provide an estimated time for information availability

4. Only comply if it is beneficial to the case

The correct answer is: Promptly comply with the request

When a client makes a reasonable request for information, the investigator is obligated to promptly comply with that request. This obligation stems from the professional responsibility that investigators have to maintain transparency and communication with their clients. A timely response not only fosters a good working relationship but also ensures that the client remains informed about the progress of the investigation. Professionally, investigators are expected to manage client expectations and provide updates as appropriate, which builds trust and confidence in their services. Prompt compliance with reasonable requests for information shows a commitment to the client's needs and the investigative process. This practice is essential for maintaining ethical standards within the field, and it helps prevent any misunderstandings or feelings of neglect on the client's part. Such responsiveness also serves to facilitate better decision-making on the part of the client, who may rely on the information requested to determine further actions or adjust their expectations regarding the investigation.